Shipping Policy

Orders are typically processed within 2 to 5 business days. Once your order ships, tracking information will be sent to the email address used at checkout.

After dispatch, most deliveries arrive within 3 to 10 business days depending on destination, local carrier performance, customs handling, and seasonal volume. Delivery windows shown at checkout are estimates and are not guaranteed.

If a package is delayed, lost, or arrives damaged, contact info@lumiereroutine.com with your order number and any relevant photos so the issue can be reviewed.